How To Turn Your Customers Into Regulars

How To Turn Your Customers Into Regulars: My passion for the restaurant business started with my family’s regular practice of eating out.  My blue-collar parents both worked full time (and sometimes more), and often felt unenthusiastic about cooking at home.  In truth, neither was very good at it.  As a result, we ate out almost every evening.  My father disliked chains and respected locally owned businesses, so we ate at a number of independent restaurants -- from diners to steak houses to Chinese.  We tried a variety of different establishments in the Hudson Valley.